We The Practitioners
When Sean and I started Ant’s Eye View almost exactly a year ago, we had a pretty clear dream. We wanted to build a company that was based on senior talent, doing in-depth work with clients who were rolling up their sleeves and diving into social media and customer engagement with force. A year ...1 day ago
When Sean and I started Ant’s Eye View almost exactly a year ago, we had a pretty clear dream. We wanted to build a company that was based on senior talent, doing in-depth work with clients who were rolling up their sleeves and diving into social media and customer engagement with force. A year ...1 day ago
Apps vs. Widgets
Are apps just the updated version of widgets? Today Peter Kim asks that very question: Remember widgets? In the early days of corporate social media (i.e. 2005 – 2006), widgets were all the rage. They were light and viral; the minimal effort to support them post-lauch made them more attractive ...8 days ago
Are apps just the updated version of widgets? Today Peter Kim asks that very question: Remember widgets? In the early days of corporate social media (i.e. 2005 – 2006), widgets were all the rage. They were light and viral; the minimal effort to support them post-lauch made them more attractive ...8 days ago
The mind of a Community Manager
During a recent hotel stay at the wonderful Hotel Zaza in Dallas, I noticed two quotes written on the wall of my room. Both struck me as being particularly relevant to explaining the mindset a successful community manager has to own in order to do their job. The test of a first rate intelligence ...29 days ago
During a recent hotel stay at the wonderful Hotel Zaza in Dallas, I noticed two quotes written on the wall of my room. Both struck me as being particularly relevant to explaining the mindset a successful community manager has to own in order to do their job. The test of a first rate intelligence ...29 days ago
Friday Fun Thoughts
I got the list of random thoughts below via a forwarded email. It’s OK, it came from the one friend who actually sends over funny stuff. This is a fun read. MapQuest really needs to start their directions on #5. Pretty sure I know how to get out of my neighborhood. While driving yesterday I saw a ...40 days ago
I got the list of random thoughts below via a forwarded email. It’s OK, it came from the one friend who actually sends over funny stuff. This is a fun read. MapQuest really needs to start their directions on #5. Pretty sure I know how to get out of my neighborhood. While driving yesterday I saw a ...40 days ago
Linchpins and Community Managers: The artists of the business world
My colleague, Jackie Huba interviewed Seth Godin about his latest book, “Linchpin“. It’s a great interview, but in particular two things stand out to the community guy in me. Q: You talk about linchpins being artists. What’s the difference between a conventional marketer and one who thinks ...41 days ago
My colleague, Jackie Huba interviewed Seth Godin about his latest book, “Linchpin“. It’s a great interview, but in particular two things stand out to the community guy in me. Q: You talk about linchpins being artists. What’s the difference between a conventional marketer and one who thinks ...41 days ago
The loneliest job in business
While perhaps not the loneliest job in business, a Community Manager, especially the strategy building/implementing type is certainly at the top of the list of lonely career choices. Day in and day out the customers and community members you work with yell at you for being too company-focused, ...44 days ago
While perhaps not the loneliest job in business, a Community Manager, especially the strategy building/implementing type is certainly at the top of the list of lonely career choices. Day in and day out the customers and community members you work with yell at you for being too company-focused, ...44 days ago
Life is funny. Enjoy it.
Most of the time, pain and suffering isn’t something you want to see on display. But let’s be honest: sometimes misery is funny… assuming you’re only observing someone else’s pain. The internet is a great tool for helping to remind us that we’re all going to hell for laughing at said ...97 days ago
Most of the time, pain and suffering isn’t something you want to see on display. But let’s be honest: sometimes misery is funny… assuming you’re only observing someone else’s pain. The internet is a great tool for helping to remind us that we’re all going to hell for laughing at said ...97 days ago
Bonfire Builders Interview
Over at the Feeding the Puppy blog, John has baked up an interesting concept to describe the social stuff vs. traditional advertising: Bonfires & Fireworks. For whatever strange reason, John has branded me a Bonfire Builder and interviewed me for his blog. Here’s a snippet. How do you persuade ...99 days ago
Over at the Feeding the Puppy blog, John has baked up an interesting concept to describe the social stuff vs. traditional advertising: Bonfires & Fireworks. For whatever strange reason, John has branded me a Bonfire Builder and interviewed me for his blog. Here’s a snippet. How do you persuade ...99 days ago
Bad service kills amazing products
Have you ever offered cold drinks to people laying telecom lines outside your house? Have you ever pulled over to talk to telecom contractors to find out when their work in your neighborhood will be completed? Have you ever counted the days until you can have Verizon FiOS service activated? I ...100 days ago
Have you ever offered cold drinks to people laying telecom lines outside your house? Have you ever pulled over to talk to telecom contractors to find out when their work in your neighborhood will be completed? Have you ever counted the days until you can have Verizon FiOS service activated? I ...100 days ago
My Sincere Thanks
WARNING: What lies ahead is a sappy, lovefest of a blog post. While it might be all squishy, it’s entirely heartfelt. Consider yourself warned. — 2009 has been an interesting year. I’ve moved across the country twice, seen my (now) three year old daughter blossom into an even more ...105 days ago
WARNING: What lies ahead is a sappy, lovefest of a blog post. While it might be all squishy, it’s entirely heartfelt. Consider yourself warned. — 2009 has been an interesting year. I’ve moved across the country twice, seen my (now) three year old daughter blossom into an even more ...105 days ago
Ant’s Eye View acquires Wabash & Lake
It seems hard to remember, but it’s only been a year since I merged Ant’s Eye View 1.0 with Sean O’Driscoll’s CGT Consulting to create Ant’s Eye View 2.0. This time last year, Sean and I were just starting to talk through the details of our pending merger. Flash forward to today: Sean and ...112 days ago
It seems hard to remember, but it’s only been a year since I merged Ant’s Eye View 1.0 with Sean O’Driscoll’s CGT Consulting to create Ant’s Eye View 2.0. This time last year, Sean and I were just starting to talk through the details of our pending merger. Flash forward to today: Sean and ...112 days ago
Ant’s Eye View is hiring!
Here we go again! One of my colleagues at Ant’s Eye View just posted a new job opening on the Community Guy Job Board. That’s right, we’re hiring a Senior Consultant. Interested? Check out the job post, or see the details below. Ant’s Eye View continues to grow and we are looking for the ...121 days ago
Here we go again! One of my colleagues at Ant’s Eye View just posted a new job opening on the Community Guy Job Board. That’s right, we’re hiring a Senior Consultant. Interested? Check out the job post, or see the details below. Ant’s Eye View continues to grow and we are looking for the ...121 days ago
Visit us at the Social CRM Virtual Summit
Ant’s Eye View is sponsoring a pretty cool event next week. It’s all virtual and it should be all awesome. From the official AEV blog post, here’s the details: This year there have been a lot of online discussions on Social CRM – what is it? can it work? who is doing it? Now is the time ...124 days ago
Ant’s Eye View is sponsoring a pretty cool event next week. It’s all virtual and it should be all awesome. From the official AEV blog post, here’s the details: This year there have been a lot of online discussions on Social CRM – what is it? can it work? who is doing it? Now is the time ...124 days ago
Apparently I’m a Supergenius
If you’re a fan of awesome conferences and events, never pass up a chance to go to one put on by Andy Sernovitz. He’s a master of the fun time. Andy invited me to speak about my LEGO experience at Word of Mouth Supergenius in December, and it’s sure to be one hell of a good time. Here’s ...126 days ago
If you’re a fan of awesome conferences and events, never pass up a chance to go to one put on by Andy Sernovitz. He’s a master of the fun time. Andy invited me to speak about my LEGO experience at Word of Mouth Supergenius in December, and it’s sure to be one hell of a good time. Here’s ...126 days ago
The Amazon community team is hiring
Sometimes a job description comes across the Community Guy Jobs Board that I simply can’t help but share it’s so cool. As a long time Amazon fan (I remember when the site was a solid tan background and only sold books), I’ve been so very impressed with the way their site and their community ...127 days ago
Sometimes a job description comes across the Community Guy Jobs Board that I simply can’t help but share it’s so cool. As a long time Amazon fan (I remember when the site was a solid tan background and only sold books), I’ve been so very impressed with the way their site and their community ...127 days ago
Community Job Openings Update
Times are tough, no question about it. If you’re in need of a new gig and are interested in community development work (which I assume you are if you’re reading this blog), be sure to check out the Community Guy Jobs Board. It’s free to use both for employees and employers, and has quite a ...153 days ago
Times are tough, no question about it. If you’re in need of a new gig and are interested in community development work (which I assume you are if you’re reading this blog), be sure to check out the Community Guy Jobs Board. It’s free to use both for employees and employers, and has quite a ...153 days ago
Using your eyes to listen
My Ant’s Eye View colleague, Jennifer Hughes is blogging at the AEV blog and her first post is awesome! What I have learned is – online listening to your customers is about reading. There is no tool that is going to eliminate the need for you to truly listen to your customers. The tools just ...154 days ago
My Ant’s Eye View colleague, Jennifer Hughes is blogging at the AEV blog and her first post is awesome! What I have learned is – online listening to your customers is about reading. There is no tool that is going to eliminate the need for you to truly listen to your customers. The tools just ...154 days ago
What’s Jake doing in Austin??
If you’ve been watching my tweets lately, you’ve probably noticed quite a few mentions of my presence in Austin, Texas. I’m am proud to share the news that after having an informal presence in Austin, Ant’s Eye View has opened our second official office here! With the hiring of Jennifer ...155 days ago
If you’ve been watching my tweets lately, you’ve probably noticed quite a few mentions of my presence in Austin, Texas. I’m am proud to share the news that after having an informal presence in Austin, Ant’s Eye View has opened our second official office here! With the hiring of Jennifer ...155 days ago
Post Per Page: